By popular demand from a number of our valued customers, this is Volume 1 of "Medi-News".  You will start to receive updates from us on a regular basis.  If there is any specific information you feel would be valuable for us to communicate to our customers, please send us an email @ medi-news@msinc.com.  

We value your business very much!  

Medicus Solutions Has Moved!

 

As many of you know, Medicus Solutions, Inc. has recently moved locations. We moved from our original location in Roswell to a beautiful new building in Alpharetta. We were fortunate enough to have secured a great space that allows for our continued growth and provides a more customer-centric layout for our entire support team. 

Our new location is in Parkside Terrace West, just east of GA 400, on Mansell Rd.  This new location offers our engineers much quicker access to and from a major Atlanta roadway artery allowing for much quicker access to many of your locations.  Additionally, to support the Medicus culture of having an active and healthy work life balance, the Parkside Terrace building is adjacent to the Alpharetta Greenway allowing easy access for our entire team; we have a number of members of our team who enjoy going for a bike ride at the end of a workday.

Please make sure you have our new address:

Medicus Solutions, Inc.
3780 Mansell Rd., Suite 250
Alpharetta, GA 30022

I would like to send out a special thank you to all of our customers.  We wouldn’t be here without you and are very thankful.  Thank you for all of your continued support!

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HIPAA Security - What do you need to know.
 

Earlier this year, the U.S. Department of Health and Human Services (HHS) Office for Civil Rights (OCR) announced the final rule that implements a number of provisions of the Health Information Technology for Economic and Clinical Health (HITECH) Act which were part of the American Recovery and Reinvestment Act (ARRA) of 2009, which strengthen the privacy and security protections for health information which were originally established under the Health Insurance Portability and Accountability Act (HIPAA) of 1996 (hhs.gov).

The final Omnibus Rule becomes effective on March 26, 2013. Covered entities and Business Associates of all sizes will have 180 days beyond the effective date of the final rule to come into compliance with most of the final rule’s provisions, including the modifications to the Breach Notification Rule and the changes to the HIPAA Privacy Rule under Genetic Information Nondiscrimination Act (GINA).

WOW!!!  That is truly a mouthful of information all in a single sentence.....

What does that mean to your practice?
Do you understand that provisions apply to you?
Do you know what you and your practice should be doing about it?

Medicus Solutions is......

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Medicus Solutions is Growing
 

Welcome to the Team!

It has been a busy summer and there have been some changes to the Medicus staff.  Medicus Solutions would like to welcome some new additions to our team.

Justin Brunson - Justin joined us in late 2012 and is one of our Senior Systems Engineers. Justin provides excellent customer service and is adept at assisting with and correcting any IT issues customers and clients may encounter on a day to day basis. He comes to use with 10+ years in the small business and healthcare IT support arenas.  We feel very fortunate to have him on our team and I know that many of you greatly enjoy working with him on a day to day basis. Welcome, Justin!

Chris Scott – Chris also joined us late 2012 in Sales Development.  He is an essential member of our team, providing a face to face experience for sales development and helping to showcase what we, as a company, can do for our new customers and prospects.  He comes to us with a background in developing sales and lasting relationships and he has made a great impact to our team. Welcome, Chris!

Brian Caron - Brian joined us in early 2013 as a Systems Engineer. He is a vital part to our overall customer experience and always is cheerful and ready to help when you call in. He comes to us with 10+ years in helpdesk support and we are so happy to have him as a member of the Medicus team. Welcome, Brian!

Sara Poole - Sara is our new Administrative Assistant and will help with our day to day operations to help keep us running smoothly and will additionally be assisting with Marketing and Social Media.  She joined the Medicus Solutions team in June and looks forward to a long tenure with us. Many of you have already spoken to her with our recent update to our HIPAA BAA.  Welcome, Sara!

Jeremy Hammond - Jeremy joined the Medicus Team as a Senior Systems Engineer this July. He provides an excellent customer service experience and had an incredible sense of humor.  He has ~15 years of IT experience and brings a wealth of knowledge to the Medicus team.  His experience helps bridge the gap with the entire Medicus family support team; making us even stronger.  Welcome, Jeremy!

Garrett Schoppman - Garrett is our Summer Intern, and what a valuable intern he is! He has interned with Medicus Solutions for several school terms and during his time with us, he has proved to be a very valuable asset. We are glad to provide him hands on experience that he can utilize once he begins his career. Welcome back for the summer, Garrett!

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TIP #1:  Performance Issues by Microsoft Corporation
This tip is simple. Restart your PC at least once a week, especially if you use it a lot. Restarting a PC is a good way to clear out its memory and ensure that any errant processes and services that started running get shut down.
Read More on this 'Tech Tip'

TIP #2:  Can't Connect to the Wireless
When our customers call us and can't connect to the wireless, the #1 cause is that the wireless is off on the laptop.  Most laptops have a wireless switch which, depending on laptop make/model, is most commonly found on the left or right side of the laptop / tablet.  In come cases this switch is also found on the front of the laptop.
Read More on this 'Tech Tip'

July 2013
Issue #1
In this issue:

	Medicus Solutions has Moved
	HIPAA Security
	Medicus is Growing
	Tech Tips
	Windows XP 'End of Life' (EOL)
	Need Some Extra Cash
	Cartoon & Did You Know

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